You must be over the age of 18 to buy all products on our site.
If a product arrives in a faulty condition then we will replace or reimburse in full once the faulty goods have been returned with proof of purchase including the date of purchase and a letter explaining the fault.
Products must be returned as new in their original packaging and fit for resale.
Products damaged by user negligence are not covered.
For hygiene and safety reasons, we cannot accept returns on e-liquid.
There is a 60 day warranty on all batteries (or kits containing batteries) and we will replace these items within this time only if the goods are returned with proof of purchase to BrainFuel Ltd, 50 Church Street, Wiltshire, BA148DN